Shipping policy
Shipping Policy
Thank you for shopping with EcoEdge. We’re committed to delivering high-quality eco-friendly products straight to your doorstep with fast, reliable and hassle-free shipping.
📦 Shipping Coverage
Currently, we deliver only within the United Arab Emirates (UAE).
At this moment, international shipping is not available.
🚚 Delivery Charges
- Free Shipping Over AED 49.99
- Shipping Charge: AED 9.50 for Orders Under AED 49.99
⏳ Delivery Timeline
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Standard Delivery: Estimated 2 to 5 business days depending on your location within the UAE and courier availability.
We always aim to deliver as quickly as possible. During holidays, peak seasons or special promotions, delivery times may vary slightly.
📍 Order Processing Time
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Orders placed before 3 PM (UAE time) are processed the same working day.
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Orders placed after 3 PM or on weekends/public holidays are processed the next business day.
🔁 Failed Delivery Attempts
If the courier is unable to reach you after multiple attempts, the order may be returned to us. In such cases, redelivery may require additional arrangements.
📨 Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp to follow your shipment status in real-time.
💬 Need Help?
If you have any questions or need assistance with your order, feel free to reach us:
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📧 Email: info@kpmv.co
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📱 WhatsApp: +971 50 154 5654
We’re always here to help.
♻️ Our Commitment
As part of our sustainability mission, EcoEdge uses recycled and eco-friendly packaging whenever possible to reduce environmental impact.
Thank you for supporting a greener future with EcoEdge. 🌿